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Across
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Fortnightly Articles
"Conversations with Customers" |
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No
32 - February
7, 2002
TARGET
MARKET
Is
this you?
"The
connoisseurs and aspirants to connoisseurship, who desire the
best of the best, who are or wish to be the arbiters of taste.
They know of and frequent the "best" places, travel in the best
way and style, own or aspire to own the very best which, by definition,
is limited and exclusive. High price is a benefit - it allows
the affluent and those who aspire to affluence to obtain psychic
and emotional satisfaction from the consumption of the "ultimate"
brand."
This is the target market of the Chancellor Cigar Company
which unashamedly describes its "Treasurer Grand Robusto" as the
most exclusive and (at R185.00 per cigar) one of the most expensive
cigars in the world, beautifully blended, with smooth smoking
characteristics for all-day round smoking, and luxuriously packaged.
The "Treasurer
Grand Robusto" cigar is a convenient 5 inches (127mm) long
with a generous 50 ring size (19.84mm diameter). It is made from
a blend of long fillers - "Olor Dominicano" (a native Dominican
seed) and "Pilato Cubano" (a strain that originates from precious
Cuban seed) - "two of the most luxurious long leaf filler tobaccos
ever rolled into a cigar" according to Rick Hacker (The
Ultimate Cigar, 2nd Edition). A unique feature is the use
of two wrappers in the construction. A Cameroon quality wrapper
for the binder, and for the wrapper "the new highly-acclaimed
Habana 2000 leaf." Theo Rudman said of the blind tasting at the
Bosman's Restaurant that the guests found that it was a very well
constructed cigar with the easy draw expected from a cigar of
this ring size, and an intriguing flavour. They agreed that the
quality is quite remarkable.
You
may not own a Porsche or a Rolls Royce, but isn't it great to
test drive one?
Now you're invited to "test drive" the Treasurer.
Featured
February 14 to February 27: Available from any Wesley's or
via Mail Order (visit www.wesleys.co.za), for only R370.00 a pack
holding 3 of these superb cigars in glass tubes.
Chancellor
intend to extend the "Treasurer" range beyond cigars to precious-metal
smoking accessories and ultimately to branded luxury goods.
Their mission is to deliver the utmost in consumer pleasure,
making the Treasurer brand
a mark of taste, a mark of grandeur.
Indulge
yourself!
Colin
Wesley
February
7 to February 20, 2002
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Across
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Fortnightly Articles
"Conversations with Customers" |
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No
33 - February
21, 2002
MATURE
PIPES
I
spend most Saturdays in my shop in Rosebank, and when I'm away
I really miss it. My wife says that when I don't want to work
I go onto the counter. It's the interaction with the customers
that I enjoy, discussing their problems and experiences is interesting
and often gives me ideas of how to improve Wesley's services and
product range.
Take
last Saturday - I was showing a knowledgeable pipe customer the
Prestige pipes. After some deliberation over the selection of
grains, he settled on 2 but wanted to see what else we had. I
took out a particular drawer, put it on the counter and waited.
"What are these?" he asked - "my refurbished pipes" I replied
and went on to explain where I'd got them and what had been done
to make them saleable. He was sufficiently impressed to select
two in place of one of his earlier choices. He bought 3 pipes
for less than the price of the original 2.
Then
it came to me - "why not picture refurbished pipes on the Internet?"
These pipes come from many sources - an estate, a smoker who has
had to give up, a pipe that just didn't suit the smoker.
They have one thing in common, they are all top quality
pipes from the leading brands - Dunhill, Charatan, Savinelli,
Stanwell, Comoy, Larsen, quality Freeforms, etc; they have their
original mouthpieces and haven't been battered.
We
have the pipe sterilised, cleaned and polished to restore its
mature, dignified appearance - like a nice piece of antique furniture.
If you have any reservations about smoking a pipe that has been
smoked by somebody else - consider the response given to this
concern by a sensible shopkeeper: "You don't take your own
knife and fork to a restaurant, do you?"
So
in the not-too-distant future we will develop a new section on
the website "Refurbished Pipes" - and we will need stock
from you. If you have a pipe you'd like to sell that fits the
description above, e-mail me the details. If it seems to be acceptable
I will ask you to send it to me for assessment. I will either
make you a cash offer, or return it to you if I don't feel it
is suitable. We'd like to build a good supply of "golden oldies"
waiting to give pleasure to new owners.
Now,
while you're waiting to see the refurbished pipes, save money
on our feature (Feb.28 -Mar.13) which offers 2 beautiful bent
pipes at less than last year's price -
ANGERA - shapes 7150,
4115 in a stunning matt finish with a distinctive band (limited
stock).
Colin
Wesley
February
21 to March 6, 2002
PS
You can refurbish your own pipes - have you read the article on
Longevity? I've been discussing
with a Website visitor from Beaufort West whether certain of his
pipes are worth refurbishing. If you are in doubt about your pipes,
contact me with details
of the pipes you'd like restored or to restore yourself.
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Across
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Fortnightly Articles
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No
34 - March
7, 2002
HAND
OR MACHINE
OR BOTH?
3
ways
of
making
Cuban
cigars:
.....
By machine
......By
hand
.....
A
combination of both.
Do
they each offer a good smoke, are they good value for money?
What's the difference?
A totally
machine-made cigar is fairly easy to identify. The head is
rather pointed, not flat, and there is no "cap". The wrapper,
which needs to be thicker and stronger to prevent tearing, is
often heavily veined and bruised, diminishing the appearance of
the cigar. On opening up the cigar it may be found to have short
filler. The general consensus on smoking these cigars is that
the taste is definitely Cuban, but raw Cuban. Not much subtlety
about them. The draw is almost consistently good, and the price
is basic.
Rick
Hacker's definition of the fully handmade cigar is
"bunched, rolled and trimmed by individual hand labour. It
can be one person working alone on a single cigar, or the work
can be divided between a buncher and a roller working on the same
cigar. The main criteria is that the entire cigar is completely
made by hand from start to finish."
The general consensus on these cigars is that they represent the
purest form of cigar making. At their peak they fully satisfy
the most demanding of criteria for appearance, taste and draw.
Prime leaves are reserved for these cigars - especially the wrappers.
A true luxury product to be savoured, not just smoked.
A happy medium
may be the machine bunched, hand finished cigar.
According to Theo Rudman
these have been produced since the 1950's, but because they still
involve much handwork, they were often labelled as "handmade".
Since the wrapper is applied by hand, they are very difficult
to distinguish from a fully handmade cigar, price often being
the only indication. The general consensus on smoking these cigars
is that the taste is far more refined than the machine-made cigar,
probably due to the quality of the wrapper, and the draw is usually
good due to the consistency of the bunching machine.
To compare prices
of the different methods of rolling, consider three Petit Corona
size cigars from Romeo y Julieta (singles in glass tubes):
Handmade |
Cedros
de Luxe No.3 |
R84.00 |
Machine-made |
Belvederes |
R44.50 |
Machine
bunched |
Mille
Fleurs |
R53.00 |
To
help you make your own assessment, we are offering a pack of these
three Romeo y Julieta cigars for just R120.00.
Smoke them and experience the difference.
Perhaps different
occasions deserve different quality cigars - after all it may
be a waste to smoke the best on the beach.
Colin
Wesley
March
7 to March 20, 2002
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Across
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Fortnightly Articles
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No
35 - March
21, 2002
COMPACT
CUBANS
For many years the irony in the cigar industry has been that (as
the saying goes)
"the Communists make cigars for the world's elite, and the Capitalists
make cigars for the masses".
But
the industry has changed - first when we saw premium cigars from
non-Cuban countries reach standards of quality never seen before
- often rated above Cubans in blind tastings.And then a comparatively
recent development in these non-Cuban cigars with the introduction
of more full-bodied "Cubanesque"
cigars, probably in preparation for a possible Cuban "invasion"
if the current US embargo is lifted.
Now Cuba
is seriously entering the small cigar or "cigarillo" market with
their big names - Cohiba, Montecristo, Romeo y Julieta, H.Upmann,
San Luis Rey, La Gloria Cubana, Partagas, Jose L.Piedra, Quintero
- made entirely in Cuba. (In the past Cuba traditionally focussed
on larger cigars - demitasse was the smallest except for a few
mini cigarillos made entirely of Cuban leaf under license in Spain,
France and other European countries.)
My thoughts
are that when Altadis, a partnership of French SEITA and Spain's
Tabacalera, bought 50% of the Cuban company HABANOS, part of the
deal was possibly that Altadis would provide the machinery and
the know-how to mass produce and market these small cigars.
Both partners in Altadis have experience in the small cigar market,
and their influence can also be discerned in the improved packaging.
It's a win-win development for everybody (except resident US citizens).
Cuba produces more products, making more money, and the smoking
world enjoys more of their fine small cigars.
In addition,
it is probably hoped that these cigarillos will introduce the
Cuban taste to a whole new segment of the market, maybe previously
intimidated by the perception of Cuban cigars as being big and
strong and expensive. Part of this new market might graduate to
larger Cuban cigars.
Now available
in South Africa, these small cigars are made in 3 sizes:
"Mini" - a mini cigarillo (82mm x diameter 7.8mm),
"Club" - a cigarillo (96.5mm x diameter 8.8mm),
"Puritos"
- a Demitasse (112mm x diameter 10.65mm).
Not necessarily all three sizes in each brand, but well spread
over the brands. Some of the brands on the shelves in South Africa
are still from the European licensees (check the wording on the
boxes for country of manufacture), but no doubt it won't be long
before these are replaced.
A very
welcome development!
Colin
Wesley
March 21 to April 3, 2002
PS
The Fortnightly Feature from March 28 is aimed at larger cigars
- an elegant tan leather case for 3 cigars from Petit Corona to
Double Corona sizes (with adapter). At the incredible price of
R335.00. Current price R675.00. Stocks limited.
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Across
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Fortnightly Articles
"Conversations with Customers" |
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No
36 - April
4, 2002
COMPACT
PIPES
There is nothing wrong with a "short" smoke.
On
many occasions it is appropriate - but do
you have the appropriate pipe?
For the
"10 minute" smoke a pipe with a small bowl is the answer - trying
to finish a normal pipeful in a hurry is a recipe for disaster.
While it is not impossible to half-fill and smoke a normal size
pipe, a few grams of tobacco in the bottom of a large bowl will
not be easy to light, and the relatively wide surface area will
probably encourage it to burn so fast that it will be burnt out
before you have had time to enjoy it.
If you add to this situation the fact that it is often when you
are away from your favourite smoking place at home that you need
a "short" smoke, another factor to be taken into consideration
is how well a delicate small-bowled pipe will stand up to the
possibility of being dropped or manhandled when out and about.
This
is where the Compact Pipe claims its place in any pipe collection.
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Short
and sturdy, but neat and well-balanced, it is tailor-made
for the 10 minute smoke. The ratio between the diameter and
depth of the bowl is such that your tobacco will burn comfortably
down to the last few grains.
Its compact design makes it less likely to snap while it's
travelling, and it can be pre-packed and tucked away into
the smallest pocket or pouch. |
The
bowl is normally thick-wooded - another plus if you are
smoking outdoors.
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Such pipes
have long been part of the shape selection of many manufacturers,
and we offer compact pipes from Savinelli - the Lollo
(in three classic finishes), from Big Ben - the Ranger
(with its stunning modern colours), and an attractive range of
budget Beechwood Compacts.
The compact Savinelli
Roley has a swivel action mouthpiece which provides
an even more creative defence against mishaps on the move.
From April
11 to April 24 we invite you to buy a Compact Pipe at 25% off
the normal retail price. Don't miss this opportunity to add one
to your collection.
Colin
Wesley
April 4 to April 17, 2002
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Across
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Fortnightly Articles
"Conversations with Customers" |
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No
37 - April
18, 2002
Cigar
Dinners -
What
do you think?
In the heyday
of the cigar boom, cigar dinners were regular events, and were
most enjoyable - good company, good food and wine, and of course
good cigars. The emphasis was on creating a relaxed comfortable
atmosphere, to be appreciated at a reasonable price.
For the uninitiated
the event was a 3 course dinner (or lunch) with 3 cigars.
On arrival guests would be welcomed with aperitifs and
a small cigar. This could be either a very light Dutch cigar,
or a small Cuban - Purito or Demitasse or a smaller Slim Corona
- to ease the palate into the evening.
The guests would then be seated - usually at tables of 10 in "parties"
or with acquaintances or even strangers - who would no doubt be
friends before the evening was over.
Between the first and main course a medium-bodied Petit
Corona would be offered, Cuban or Dominican or Honduran with
an informative talk on the cigars (and wines if sponsored) for
the evening.
After dessert, with coffee and liqueurs, would come the
cigar of the evening - usually a full bodied Cuban - a Corona
Extra, a Robusto or even
a Churchill.
Some cigar dinners offered light entertainment at this stage;
others left the cigars to speak for themselves.
At
the end of the evening there would be wisps of blue smoke in the
air, and the lovely aroma of good tobacco. Memorable moments!
Cigar Dinners
can still be held (even under the new laws), and we are receiving
requests to stage one. We've done them before and would be happy
to do one again. We have the backing of the trade, and I'm sure
a suitable venue could be found.
I invite you to respond whether you would support a dinner or
not, and from your responses we can decide "yes or no", and if
"yes" - the size and date. Is live entertainment a good idea,
or would you rather concentrate on the reason for the evening
- good fellowship and cigars?
Our cigar
feature (April 25 to May 8) is a 3-pack "Cuban Dinner Selection"
The "aperitif cigar" - Romeo y Julieta Panetelas
- (117mm x Ring 35), a smallish slim corona.
Between first and second courses - Bolivar Petit
Corona - (129mm x Ring 42), a little larger and richer.
With coffee and liqueurs you can enjoy - Cuaba Exclusivos
- (145mm x Ring 45), a large, slow-burning rich Perfecto, a perfect
ending to a fine meal.
Have your
own cigar dinner with a few convivial friends and enjoy yourselves.
Colin
Wesley
April 18 to May 1, 2002
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Across
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Fortnightly Articles
"Conversations with Customers" |
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No
38 - May
2, 2002
A
new
Humidor
The following
e-mail was towards the top of the pile in my "in-tray" when I arrived
back from Italy in
mid-March.
"I
was wondering if you would be so kind as to offer me some advice
on the purchase of a humidor. I have been looking around and
have seen some that I do like, however I have been a little
confused over price, even after considering volume!! I have
noticed that they range from
+- R400 to R7700, why is there such a difference in price and
what does this mean wrt cigars being kept in the various boxes?"
………Andy
Hartslief
My suggestion
was that Andy evaluate each humidor against the checkpoints on
the list on Wesley's website, expanded
as follows:
1.
General construction and finish.
Do you like the look of it? Is the finish solid wood or a veneer?
Are the corners mitred? Are the hinges adequate and good looking?
Does it have a lock? (Do you need one?)
2. The quality of the hygrometer and the humidification
system.
The basic items must work, but if they prove to be inadequate,
they can usually be upgraded
3. How well does the lid close?
It should be as close to airtight as possible. Beware of a warped
lid. Lift the lid a centimetre or so and let it drop - you should
be aware of a cushion of air.
4. Does it have a natural cedar lining? If not, has the
inside been sealed?
Cedar usually looks nicer, but there is nothing wrong with any
well-sealed walnut or other hard wood.
5. Large Humidors (50 cigars or more): Does it have divider(s)?
Separating sizes or brands is useful, and the dividers offer support
and prevent damage that might occur through having to handle all
the cigars each time you want the one at the bottom of the box.
6. Larger Humidors (more than 100 cigars): Does it have
a tray?
At this size, air circulation can be a problem, also access to
the lower lying cigars. The less handling of cigars to reach the
one you want the better. Would two smaller humidors be more practical
for you?
7. Which will be most harmonious with your home / office?
Are you looking for an exquisite piece of cigar furniture, or
merely a good practical storage container for your cigars? What
is important to you?
General rule of thumb on size - if in doubt, go bigger.
Now,
settle on the one with which you feel most comfortable - size,
appearance and price.
Whichever
humidor you choose, make sure you prepare it properly before trusting
it with your cigars.
If it has a cedar lining, the wood will be dry and will absorb
moisture from the cigars. Before use, dampen the inside of the
box and close it for about 8 hours, repeat if necessary until
the hygrometer gives a reading of about 70% relative humidity.
See Humidification for preparing
the Humidifier and setting the Hygrometer.
Then establish a routine to check the cigars on a regular basis.
The main factors to be conscious of are temperature and humidity
- read the article on keeping
your cigars in good condition. The feel and look of the cigars
will tell you whether or not the conditions are correct, and you
can act accordingly.
There
is an anticipation of enjoyment in just walking over to your humidor
to select the right cigar for the moment. It's exciting. You may
end up with several humidors - some aging cigars and others with
those ready to smoke. They're all part of the cigar lifestyle.
Make use of them and enjoy the benefits of well-stored cigars.
Colin
Wesley
May 2 to May 15, 2002
PS. Three models of humidors are "featured" from now
until May 22
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