107 - January
not all impersonal - a recent order
from the USA in which the
shipping cost was morethan the price
of the item led to some entertaining correspondence.
On 27 December,
Marilynn ordered a leather tobacco pouch which sold for R131.52
excluding VAT. However the postage was R168.00, so I replied suggesting
the Registered Small Air Packet service instead of Insured Parcel
post (which has a minimum charge). There would be no compensation
payable if the parcel went astray, but it would save US$17, and
the service had proved very reliable in the past.
The correspondence continued:
Thank you for clearing this up. If the order is about $38, including
shipping, then I would like to re-order. Do I need to submit the
credit card info again or can you use the information you already
have? Let me know.
Hello Marilynn - glad that's sorted out.
We don't have your full credit card details - this is to protect
you from possible fraud. We are only given the first four and
last four digits to identify the type of card. So you would have
to order again - or if you prefer, send me the missing digits,
plus the expiry date and 3 validation digits on the back of the
I have the black smooth nappa leather pouch reserved for you,
so it will be shipped as soon as you order.
Sincerely, Colin Wesley
After all this, I do not remember which card I used, but I believe
it was my Discover, details follow.
(I could have grown my own cow and sewed the pouch by now).
Thank you again for all your help. Marilynn
You're not going to believe this - I don't think it was the Discover
card you used. On your original order it says "Master Card"
and the digits don't match.
I feel the same way about this pouch - you could almost have made
It's just as well that it wasn't the kudu pouch that you ordered
- kudus are much more difficult to grow.
However - let's have another go with the Mastercard (or the remaining
digits of the Discover card), and you should receive your pouch
before we're too far into 2005.
Then I can say "Happy New Year".
I can believe anything. Let's run with the Discover. (Missing
Thank you for your sense of humor and I wish you a Happy New Year
as well. Marilynn
The credit card service provider informs me that we can't use
the Discover for Mail Order purchases. I'm beginning to feel that
this sale is jinxed - but I'm determined not to let technology
get the better of me.
Jinxed is not the word I would use - I am convinced demonic possession
is somehow involved. I order a lot of mail order and always use
the Discover card as I get a percentage back. However, here are
the Master Card details.
If this does not work, I will sacrifice the young cow I am now
raising and we will start over with a Visa, which I don't believe
is involved in the conspiracy (yet). I am determined to complete
this if I don't die of old age first.
Oh dear Marilynn - it's just as well you've a sense of humour
- it is going to be very strained now.
The details you've just given me don't fit in with the digits
on the original card you used. Please can you now send the first
and last 4 sets of digits of this new card and it MUST work!
In the mean time I am going to post the pouch in the interests
of preserving the life of the young cow.
Regards - Gillian (this time) and Colin as well.
I am glad Colin has brought in reinforcements - as for me, I am
relying on a large bottle of brandy. As I said, I thought this
MasterCard was a debit card, but give it a shot.
There is always more brandy.
I hope you haven't finished the brandy.
The Master Card you gave me is evidently "restricted".
Can you provide details of the one which worked on the original
Internet order? Or shall we have a go at the VISA?
The pouch left this morning, and I would expect it to take 12
to 18 days to reach you (although some of the parcels last year
Actually, I am holding up quite well. The cow, however, is beginning
to feel threatened and started to nip at the brandy. After explaining
what a good marinade and sauce brandy made for beef, she decided
it was not to her taste.
Anyway, here are the details of the original Master. Again, thank
you for all your help and patience.
Do let me know if this "flys" as they say. Marilynn
We've done it!!
The cow can breathe a sigh of relief.
The pouch should be with you soon, and we will have the payment.
Regards to the cow, and thanks for everything.
Colin & Gillian Wesley
compensate for the trouble we gave Marilynn a 25% discount.
in question is the combination model 71-PCombL
(R149.95). This fine black nappa leather companion pouch, with
rubberised lining, offers an elegant and very practical way to
preserve your tobacco when out and about, and to carry the accompanying
pipe and equipment.
it shouldn't (hopefully) be as much trouble for you to order
for the period February 3 to February 16, 2005
we'll make you the same offer
of 25% off.
January 27 to February 9, 2005
20 January 2005
Dear Colin & Gillian:
I told you I would let you know when the package arrived. It did
and ran as smoothly as the rest of the transaction. Since it required
a signature, the postman rang the bell. However, I was out walking
the cow (the beagle, actually, as the cow is quite hopeless at
potty training). This of course required a trip to the post office
the next day which closed moments before I got there, requiring
a second trip. I did retrieve it (as easy as that) and thank you
can read previous articles from "Across the Counter"
in The Library.